Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the websites, applications, and services operated by Replenix AI Pty Ltd (“Replenix”, “we”, “us”, or “our”), including:

• replenix.ai — our marketing website, including the inventory health check tool and contact form (the “Website”); and
• app.replenix.ai — our inventory intelligence dashboard and associated platform features (the “Platform”).

Together, the Website and Platform are referred to as the “Services”.

By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services. If you are using the Services on behalf of a business, you represent that you have the authority to bind that entity to these Terms.

You must be at least 18 years old to use the Services. The Platform is intended for use by businesses and their authorised representatives, not individual consumers.

To access the Platform, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify us immediately at contact@replenix.ai if you become aware of any unauthorised use of your account. We are not liable for loss arising from unauthorised access where you have failed to maintain the security of your credentials.

We may suspend or terminate your account at any time if we reasonably believe you have breached these Terms, or if required by law.

The Website includes a free inventory health check tool that produces an indicative assessment of your inventory performance. By using this tool, you acknowledge that:

• the health check produces an indicative assessment only, not a comprehensive audit;
• accuracy of output depends on the accuracy and completeness of the data you provide;
• results do not constitute financial, operational, or professional advice; and
• we may use anonymised and aggregated data from submissions to improve our models, as described in our Privacy Policy.

Access to the Platform requires a paid subscription from AUD $250 per month. Subscription fees, billing cycles, and payment terms are set out at sign-up or in a separate order form.

90-day money-back guarantee. If the Platform does not deliver savings that exceed your subscription cost within the first 90 days, you may request a full refund of fees paid during that period. Submit a written request to contact@replenix.ai within 14 days after the end of the 90-day period. This guarantee applies to your first subscription term only.

Subject to compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business purposes during your subscription term.

You must not:

• use the Services for any unlawful purpose;
• attempt to gain unauthorised access to any part of the Services, other accounts, or connected systems;
• interfere with or disrupt the integrity or performance of the Services;
• reverse engineer, decompile, or attempt to derive the source code of the Platform or any underlying algorithms or models;
• use the Services to develop a competing product or service;
• sublicense, resell, lease, or transfer your access to the Services;
• upload or transmit any viruses, malware, or harmful code;
• scrape or use automated means to access the Services except through interfaces we expressly provide; or
• misrepresent your identity or affiliation when using the Services.

You retain all ownership rights in the data you upload or submit through the Services (“Your Data”). Nothing in these Terms transfers ownership of Your Data to Replenix.

By uploading Your Data, you grant Replenix a non-exclusive, worldwide, royalty-free licence to use, process, store, and analyse Your Data solely to provide and improve the Services, generate forecasts and recommendations for your account, produce anonymised aggregated datasets for model improvement, and comply with applicable law.

You are solely responsible for the accuracy, quality, and legality of Your Data. Replenix will treat Your Data as confidential and will not disclose it to third parties except as described in these Terms, our Privacy Policy, or as required by law.

All intellectual property rights in the Services — including the software, algorithms, machine learning models, user interface, documentation, branding, and any output or reports generated by the Platform (excluding Your Data) — are and remain the property of Replenix or its licensors.

If you provide suggestions, ideas, or feedback regarding the Services, you grant us an unrestricted, irrevocable, perpetual, royalty-free licence to use that feedback for any purpose without obligation.

The Services provide data-driven forecasts and inventory recommendations. These outputs assist your decision-making and do not constitute financial, operational, procurement, or professional advice. You are solely responsible for any business decisions you make based on the Services.

We aim to provide reliable access to the Services but do not guarantee uninterrupted or error-free operation. We may perform maintenance or modifications at any time.

To the maximum extent permitted by law, the Services are provided “as is” and “as available”. We disclaim all warranties, whether express, implied, or statutory.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded by agreement.

To the maximum extent permitted by law, Replenix is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption.

Replenix’s total aggregate liability to you for all claims is limited to the greater of: (a) total fees you paid in the 12 months preceding the claim; or (b) AUD $500.

Where the Australian Consumer Law applies and cannot be excluded, our liability for failure to comply with a consumer guarantee is limited (at our election) to supplying the services again or paying the cost of having them supplied again.

These Terms apply from the date you first access the Services. You may terminate your account at any time by contacting contact@replenix.ai. Termination does not entitle you to a refund of pre-paid fees unless the money-back guarantee in Section 05 applies.

We may terminate or suspend your access immediately, without prior notice, if you breach these Terms or if we cease to offer the Services.

Upon termination, your licence to use the Platform immediately ceases. We will retain Your Data for 30 days following termination to allow export requests. After 30 days, we may delete Your Data in accordance with our Privacy Policy. Sections 07, 08, 09, 10, and 12 survive termination.

Governing law. These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland.

Changes. We may update these Terms from time to time. Material changes will be notified by email or via a notice on the Website or Platform. Continued use after the effective date constitutes acceptance.

Entire agreement. These Terms, together with our Privacy Policy and any applicable order form, constitute the entire agreement between you and Replenix regarding the Services.

Severability. If any provision is found to be invalid or unenforceable, that provision will be severed and the remainder will continue in full force.

Assignment. You may not assign your rights without our prior written consent. Replenix may assign its rights without restriction.

If you have any questions about these Terms, please contact us at:

Replenix AI Pty Ltd
Email: contact@replenix.ai
Website: replenix.ai